EDAM Group Companies are governed by their respective regulatory bodies.


We very much hope that we will meet your expectations of us. If however you are unhappy with any aspect of the service you have received you should raise it with us so that we can do our best to resolve the problem.

In the first instance, please contact the person who is working on your matter or their manager to discuss your concerns and they will do their best to resolve any issues at this stage.

If you wish to raise a formal complaint please refer to our Complaints Policy which can be found here.

Our Complaints email address is complaints@garvinslaw.com

Garvins Law is authorised and regulated by the Solicitors Regulation Authority and any complaint which cannot be resolved using their complaints procedure will also be referred to the Legal Ombudsman.

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Our Values
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As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.
Our Culture
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As part of the EDAM Group, Garvins Law is a great place to work. We recognise that without our great teams we cannot achieve all the ambitions we have as a business. That’s why we’ve created an inspiring environment with state-of-the-art facilities and have made our people absolutely central to everything we do.
Our CSR Programme
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As an EDAM Group company our corporate responsibility at Garvins Law is at the heart of our business and our activities cover a number of areas.