Credit Hire
Conversion Handler
Company: Garvins Law
Location: South Manchester
Salary: £18,000
Credit Hire Conversion Handler

Credit Hire Conversion Handlers are the first point of contact for clients who have been involved in a road traffic accident, and who have received a hire vehicle via Easi-Drive.

Key tasks will include:

  • Contact potential clients by telephone to obtain full details of the accident circumstances.
  • Obtain a detailed account regarding the use of the hire vehicle and their understanding of this.
  • Obtain bank/credit card statements along with details of any other bank accounts the client may have.
  • Make enquiries re sufficient funds enabling them to pay for the hire vehicle themselves. Impecuniosity enquiries.
  • Required to manage the claim from initial qualification to the receipt of the Forms of Authority.

 What you can bring to the role:

  • Customer focused
  • Organised and detailed approach
  • Diary management
  • Problem solving
  • Able to make cold calls
  • Handle objections and ask open questions
  • Excellent communication skills – both written and verbal

Why should you choose to work for EDAM?

  • We have a vast variety of amazing benefits for you to enjoy, in-fact we have one of the best benefits packages in Manchester!
  • We have a great culture
  • We live for our Values: Fun, Passionate, Integrity, Innovative, Respectful and One Team
  • We offer award winning training
  • We always aim to promote internally, there are always opportunities to progress your career
  • We’re a 2 STAR Best Companies Company
  • We pride ourselves on our impressive Net Promoter Score
  • We have a super funky open plan office with a relaxing sociable breakout area that has its own football table!

So why wouldn’t you choose EDAM!

Our People:

We are incredibly passionate about our people, we believe it’s the people that make our business what it is, a fun, hardworking, dynamic organisation that offers you the chance to develop a long-lasting supportive career.

Our values are an integral part of our day to day lives at The EDAM Group. Do you live and breathe our values? If so we would love to hear from you!

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Our Culture
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As part of the EDAM Group, Garvins Law is a great place to work. We recognise that without our great teams we cannot achieve all the ambitions we have as a business. That’s why we’ve created an inspiring environment with state-of-the-art facilities and have made our people absolutely central to everything we do.
Rewards & Benefits
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Here at Garvins Law, an EDAM Group company, we know how important it is to look after our people. That’s why we have an incredible benefits package, ranging from football tickets to staff car schemes for all members of staff.
Our Values
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As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.